Week 3 Learning Log Part 2


Most Valuable Information:

These weeks on SHRM connect, I did some further research on communication audits, and how they tie in with HR with attention to collaboration. Linked, cited and photographed  below are the discussion resources that I found most insightful.

Communication Audits

Bilis, A. (2014) Communication Audits. SHRM Connect. Retrieved from: 
https://community.shrm.org/communities/community-home/digestviewer/viewthread?GroupId=19&MID=31432&CommunityKey=d8fc5e77-5d0c-4953-8297-81f0cb18dbae&tab=digestviewer&ReturnUrl=%2fcommunities%2fcommunity-home%2fdigestviewer%3fCommunityKey%3dd8fc5e77-5d0c-4953-8297-81f0cb18dbae 





Christopher Whittier talked about the importance of communication audits, and how they are a tool for HR to find areas of development within a workplace (Whittier, 2014). He mentioned one effective way of going about a communication audit is through a survey, and ensuring that all individuals take the survey autonomously (Whittier, 2014). This allows for employees to be most honest about how they feel the current methods of communication are within a workplace, which is beneficial for an HR manager to know.



Within the same thread, Tayana Johnson also contributed to the discussion. She brought up the point that though anonymous surveys are an effective method of gathering information, it is very shallow information and only breaks the surface on what needs improvement. In order to get a better understanding, she recommends that HR professionals form focus groups in addition to conducting an anonymous survey (Johnson, 2014). This way, HR professionals can further investigate the employees, investors, shareholders, managers and customers to understand the bigger picture (Johnson, 2014).This will allow an HR manager to better analysis the overall communication health of the company (Johnson, 2014).

Communication Audit

Bassey, M. (2019) Communication Audit. SHRM Connect. Retrieved from: https://community.shrm.org/communities/community-home/digestviewer/viewthread?GroupId=19&MessageKey=339f2064-83dd-4dea-8fac-a90501d6ec86&CommunityKey=d8fc5e77-5d0c-4953-8297-81f0cb18dbae&tab=digestviewer&ReturnUrl=%2fcommunities%2fcommunity-home%2fdigestviewer%3fCommunityKey%3dd8fc5e77-5d0c-4953-8297-81f0cb18dbae 




Mfon Bassey explains how a communication audit allows a clear understanding on how effective employee communication is within an organization. He also outlines the areas where performing a communication audit will allow an HR professional to understand the current state of communication with employees, the efficiency of information being spread across an organization, what strategies are working and not working, support of current methods of communication and employees options on what’s missing or could benefit the company (Bassey, 2019).

Collaboration Tools

Campos, W. (2017). COLLABORATION TOOLS...ARE SOME BETTER THAN OTHERS? SHRM Connect. Retrieved from: https://community.shrm.org/communities/community-home/digestviewer/viewthread?GroupId=19&MessageKey=a4b7b73a-019f-48d9-87db-b36eccfa2f93&CommunityKey=d8fc5e77-5d0c-4953-8297-81f0cb18dbae&tab=digestviewer&ReturnUrl=%2fcommunities%2fcommunity-home%2fdigestviewer%3fCommunityKey%3dd8fc5e77-5d0c-4953-8297-81f0cb18dbae



William Campos discusses the importance of using collaboration tools for a communication, specifically for long distance situations. He mentioned cyber-forums and how these allow individuals to work together on projects, meetings and collaborate (Campos, 2017). This organization uses Adobe Connect as a cyber-forum.


Application in working with HR:

After researching SHRM connect and the above insight, I am able to fully understand the ramification of why HR professionals use Communication audits as well as answer my question: what are some effective methods of collaboration in order to enforce alignment for a shared mindset across an organization?

I learned that communication and collaboration go hand-in-hand, and that it is important for an HR professional to know the current conditions of both within an organization. HR professionals can gather input from the employees of an organization by conducting an anonymous survey, followed by a focus group meeting. This allows HR professionals to investigate further and communicate with the employees with a more holistic and collaborative approach. Another effective method of collaboration to ensure effective communication is through tools, such as cyber-forums. Cyber-forums allow for communication with distance, whether it be between manager, employees, or customers. By using these collaborative tools, HR managers can determine what communication methods are a success within an organization, and what areas require improvement.

Comments

Post a Comment

Popular posts from this blog

Week 2 Learning Log

Image
Post 1: This week I completed a Capacity Audit for the sales department of Hanna Instruments, where I am currently employed. Capacity audits or capacity builder are tools that HR professionals use to evaluate as well as build an organization (Ulrich, 2012, pg. 109). Capacity audits determine what is needed and where the focus should be for improvement (Ulrich, 2012, pg. 109). Below is my capacity audit that I filled out from completing exercise 5.1 (Ulrich, 2012, pg. 117): After completing my Capability Audit, I found the three most critical areas are Talent, Shared Mindset and Accountability. Use of SHRM Connect: As an HR professional, it is important to asses a business and determine which areas need help or improvement in order to develop the organization as a whole. Completing a Capability Audit is one effective method in doing so. For this week’s SHRM discussion question, I am asking the SHRM connect community which of the three areas (Talent, Shared Mindset o...
Read more

Week 5 Learning Log

Overall Observations/Reflection: Over the last four weeks, I have been actively using Blogger alongside SHRM connect. SHRM Connect is a part of SHRM (Society for Human Resource Management). SHRM Connect is a community where a member of SHRM can create discussion posts, ask questions, reply, and get answers on a variety of HR-related topics. It is used by students and HR professionals alike and is also a great way to get connected with others in the HR field as well as to obtain relevant ideas. Blogger is the tool I used after gathering information from my fellow SHRM members about the weekly topics at hand and apply them to my current studies with the topics from my HRM501 class. The weekly topics were as follows: 6 Paradoxes Facing HR: I became familiarized with the six paradoxes of HR. I focused my research as well as a blog post on the organization and individual paradox es, and how it's critical as an HR professional to be aware of employee needs within an organ...
Read more

Week 4 Learning Log Part 2

Image
Most Valuable Information: Though there were no responses to my initial SHRM connect post this week, I was able to research other discussion boards on SHRM connect in order to learn more about the importance and significance of technology in the HR role. Below are links, citations as well as screenshots of notable conversations that I found. COLLABORATION TOOLS...ARE SOME BETTER THAN OTHERS?   Campos, W. (2017). Collaboration Tools…Are Some Better Than Others?. SHRM Connect . Retrieved from: https://community.shrm.org/communities/community-home/digestviewer/viewthread?GroupId=19&MessageKey=a4b7b73a-019f-48d9-87db-b 36eccfa2f93&CommunityKey=d8fc5e77-5d0c-4953-8297-81f0cb18dbae&tab=digestviewer&ReturnUrl=%2fcommunities%2fcommunity-home%2fdigestviewer%3fCommunityKey%3dd8fc5e77-5d0c-4953-8297-81f0cb18dbae    William Campos talks about how collaboration tools are essential to enable people to communicate virtually across the globe. (Campos,...
Read more